THE POSITIVE AND NEGATIVE IMPACT OF TECHNOLOGY ON THE WORKPLACE
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How Has Technology Affected Workplace
Communication
technology has affected business positively and effectively and has
negative effects. as shared by (Radwan Ali, 2010)," Today's information
and communications technology (ICT) provides unprecedented amounts of
information to organizations and their employees." (p,2) On the part of companies,
it has facilitated many jobs, such as communication between local and
international companies. From an internal perspective, it has facilitated
communication between the employees of one company. Meetings have become
through various technology applications such as Zoom or Skype Or social media applications such as
WhatsApp and others, in addition to changing theworkplace, especially in disasters and crises, where
employees can work from home and grant company employees the development of
their skills by communicating with others in the same field of work and
benefiting from their experiences or through easy access to The information is available all the time on
the Internet.
It also granted
communication and information technology, especially through social media, from
promoting itself or its products to becoming global, reaching its products
worldwide. According to (Brambilla, 2018)," As a result of
investment in information and communications technology, firms grow, become
more intensive in complex tasks, become more skilled, and employ more skilled
workers as long as skilled labor is complementary to information and
communications technology." (p,3)that would increase the number of jobs on the
one hand and, on the other, increase the chances of companies to expand and
succeed.
Technology has
affected individuals' jobs, but the impact was not highly negative. It led to
dispensing some traditional jobs to be replaced by many specialized jobs for
participation (u.s, 2013). "The high demand
for the services provided by this industry has created a large number of
fast-growing and high-paying IT jobs." (p,1). ICT has forcednew jobs or new skillsfor
companies to keep pace with the market, such as e-marketing. For example, many
companies have been quick to develop the skills of their employees without
dispensing with them, especially media organizations such as BBC and CNN.
According to (RAINIE, 2014), the Internet and cell
phones have infiltrated everywhere in American workplaces, and digital
technology has changed many American jobs. Work done in the most advanced
scientific institutions, entirely new technology companies, a wide range of
knowledge and informational endeavors, places where crops are grown, and the
factory floor. The Internet has penetrated all areas of human life to become
one of the most important foundations of industry, commerce, and communication.
References
Brambilla, I. (2018). Digital technology adoption
and jobs: A model of firm heterogeneity. World Bank Policy Research
Working Paper, 3.
Radwan Ali, I. R. (2010). Information and
Communication Technology Literacy: What do businesses expect, and what do
business schools teach? ETS Research Report Series, 2.
RAINIE, K. P. (2014). Technology's Impact on
Workers. Pew research center.
u.s, L. C. (2013). Carers in the growing field of
information technology services. Bureau of Labor statistics |1.
Modern Media (Social Media News) Communication and information technology represented in social media platforms, blogs, and websites have affected how media organizations distribute news in an unprecedented way. The public is no longer a recipient of the news but has become involved in it, and they can choose what suits them or interests them. They can now receive the entire newsletter without waiting for it at a specific time and place to participate (Eun-Ju Lee, 2017). " Innovations in communication technology have changed the way news is produced and consumed" (p,4), and now receive, news updates the moment they happen without the trouble of effort. Yes, smartphones and mobile devices equipped with the Internet allow all that. News organizations are now broadcasting the news bulletin through social media platforms faster and more spread, reaching all parts of the world without the need to establish stations sent in each country to broadcast signals Social media platforms ...
Communication Evolves Like Humans Human communication researcher (Tomasello, 2010) confirms that the” origin of communication is collaboration and culture. The basic motives of the infrastructure are helping and sharing. Communication develops”(p,15) with the development of humans and their needs to deliver their messages and obtain information in the human search for the development of communication from the Stone Age to the Internet age, in which social media has become provides a set of tasks at the same time to serve human needs as (Hudcová, 2014) says “Nowadays, data and information are everywhere and their amount increases rapidly every year” (p.50) A study by (Michelle Lane, 2012) confirmed that the ease of use of social networking sites led to the intensity of use and increased the benefit." Facilitating communication between individuals and groups and facilitating access to information and news via the Internet has called many people to use social media b...
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